
| Operating Highlights | Q1 2009 | Q2 2009 | Q3 2009 | Q4 2009 |
| Customers | ||||
| Cable | 1,845,016 | 1,834,743 | 1,818,790 | |
| Other direct access | 66,736 | 67,758 | 69,537 | |
| Residential direct access (cable) | 1,911,752 | 1,902,501 | 1,888,327 | |
| Indirect access | 55,100 | 47,981 | 43,648 | |
| SMEs | 68,171 | 66,511 | 66,979 | |
| Other data – Residential Cable: | ||||
| Homes released to marketing | 6,969,464 | 6,989,661 | 6,994,904 | |
| Penetration (%) | 26.5% | 26.2% | 26.0% | |
| ARPU (€) | 51.9 | 51.2 | 50.2 | |
| RGUs | 3,957,925 | 3,940,227 | 3,928,604 | |
| RGUs per customer (#) | 2.15 | 2.15 | 2.16 | |
| Gross churn (%) | 17.8% | 17.9% | 19.4% | |
| Net churn (%) | 15.7% | 15.9% | 17.3% | |
| Residential cable RGU | ||||
| Telephony | 1,645,975 | 1,647,247 | 1,648,490 | |
| Internet | 1,295,452 | 1,301,971 | 1,303,072 | |
| Television | 1,016,498 | 991,009 | 977,042 | |
| Residential cable penetration (%) | ||||
| Telephony | 23.6% | 23.6% | 23.6% | |
| Internet | 18.6% | 18.6% | 18.6% | |
| Television | 14.6% | 14.2% | 14.0% |
| Financial Highlights | Q1 2009 | Q2 2009 | Q3 2009 | Q4 2009 | 2009 |
| Data in € million, except if otherwise stated | |||||
| Revenues | 388 | 380 | 371 | ||
| Gross profit | 298 | 293 | 290 | ||
| Gross margin (%) | 76.7% | 77.0% | 78.0% | ||
| EBITDA | 183 | 180 | 178 | ||
| EBITDA margin (%) | 47.1% | 47.3% | 47.9% | ||
| Total net debt | 3,991 | 3,929 | 3,910 | ||
| Total net debt / EBITDA (x) | 5.45x | 5.45x | 5.49x | ||
| Revenue Split | |||||
| Continuing businesses | 360 | 351 | 340 | ||
| Residential direct access | 296 | 291 | 283 | ||
| SMEs | 18 | 17 | 17 | ||
| Business services | 46 | 43 | 40 | ||
| Partial continuing businesses - Wholesale and other | 26 | 27 | 30 | ||
| Discontinuing businesses - Indirect access | 3 | 3 | 2 | ||
| Total Revenues | 388 | 380 | 371 |
| Financial Highlights | Q1 2009 | Q2 2009 | Q3 2009 | Q4 2009 | 2009 |
| Data in € million, except if otherwise stated | |||||
| Revenues | 388 | 380 | 371 | ||
| Gross profit | 298 | 293 | 290 | ||
| Gross margin (%) | 76.7% | 77.0% | 78.0% | ||
| EBITDA | 185 | 182 | 176 | ||
| EBITDA margin (%) | 47.6% | 47.8% | 47.5% | ||
| Total net debt | 3,955 | 3,894 | 3,874 | ||
| Total net debt / EBITDA (x) | 5.35x | 5.35x | 5.49x | ||