Historic key stats

201020092008200720062005

Operating Highlights	Q1 2010	Q2 2010	Q3 2010	Q4 2010
RGUs:
Residential RGUs	4,132	4,156	4,142	4,181
RGU's (fibre)	3,987	4,004	3,988	4,019
RGU's (ADSL)	145	152	154	162
SME RGUs	118	125	127	132
Customers
Residential Fibre	1,823,536	1,821,142	1,808,714	1,810,639
Residential ADSL	80,201	83,344	84,276	87,546
Total Residential	1,903,737	1,904,486	1,892,990	1,898,185
SMEs	67,340	68,602	69,276	71,761
Indirect access	35,965	32,733	30,037	27,269
Other data – Residential Fibre:
Homes released to marketing	7,012,150	7,020,037	7,025,210	7,029,692
Penetration (%)	26.0%	25,9%	25,7%	25,8%
ARPU (€)	51.5	51,6	50,8	51,5
RGUs	3,987,192	4,004,293	3,987,564	4,019,267
RGUs per customer (#)	2.19x	2,20x	2,20x	2,22
Net churn (%)	14.2%	13,4%	15,1%	15,5%

Residential fibre RGU
Telephony	1,674,530	1,682,016	1,678,588	1,686,328
Internet	1,342,543	1,355,974	1,361,104	1,379,552
Television	970,119	966,303	947,872	953,387
Residential fibre penetration (%)
Telephony	23.9%	24,0%	23,9%	24%
Internet	19.1%	19,3%	19,4%	19,6%
Television	13.8%	13.8%	13,5%	13,6%

Operating Highlights	Q1 2009	Q2 2009	Q3 2009	Q4 2009
Customers
Residential Cable	1,845,016	1,834,743	1,818,790	1,825,212
Residential ULL	66,736	67,758	69,537	76,632
Total Residential	1,911,752	1,902,501	1,888,327	1,901,844
SMEs	68,171	66,511	66,979	67,158
Indirect access	55,100	47,981	43,648	39,797
Other data – Residential Cable:
Homes released to marketing	6,969,464	6,989,661	6,994,904	7,003,679
Penetration (%)	26.5%	26.2%	26.0%	26.1%
ARPU (€)	51.9	51.2	50.2	51.0
RGUs	3,957,925	3,940,227	3,928,604	3,966,783
RGUs per customer (#)	2.15	2.15	2.16	2.17
Net churn (%)	15.7%	15.9%	17.3%	13.9%

Residential cable RGU
Telephony	1,645,975	1,647,247	1,648,490	1,665,997
Internet	1,295,452	1,301,971	1,303,072	1,325,781
Television	1,016,498	991,009	977,042	975,005
Residential cable penetration (%)
Telephony	23.6%	23.6%	23.6%	23.8%
Internet	18.6%	18.6%	18.6%	18.9%
Television	14.6%	14.2%	14.0%	13.9%

Operating Highlights	Q1 2008	Q2 2008	Q3 2008	Q4 2008
Customers
Cable	1,877,988	1,889,168	1,870,000	1,853,423
Other direct access	66,445	65,628	65,636	65,490
Residential direct access (cable)	1,944,433	1,954,796	1,935,636	1,918,913
Indirect access	90,984	82,554	65,875	63,508
SMEs	69,285	69,817	69,149	69,361
Other data – Residential Cable:
Homes released to marketing	6,850,103	6,914,630	6,951,973	6,963,015
Penetration (%)	27.4%	27.3%	26.9%	26.6%
ARPU(€)	52.0	53.3	52.4	53.2
RGUs	3,867,822	3,954,374	3,952,789	3,959,699
RGUs per customer (#)	2.06	2.09	2.11	2.14
Gross churn (%)	19.3%	19.4%	21.9%	20.9%
Net churn (%)	17.5%	17.5%	19.6%	18.7%

Residential cable RGU
Telephony	1,616,060	1,630,520	1,623,359	1,638,029
Internet	1,240,731	1,271,562	1,272,009	1,282,658
Television	1,011,031	1,052,293	1,057,422	1,039,012
Residential cable penetration (%)
Telephony	23.6%	23,6%	23.4%	23.5%
Internet	18.1%	18.4%	18.3%	18.4%
Television	14.8%	15.2%	15.2%	14.9%

Operating Highlights	Q1 2007	Q2 2007	Q3 2007	Q4 2007
Customers
Cable	1,846,510	1,863,399	1,830,167	1,859,184
Other direct access	72,991	73,744	68,463	67,730
Residential direct access (cable)	1,919,501	1,937,143	1,898,630	1,926,914
Indirect access	164,416	129,178	115,878	104,311
SMEs	68,612	68,682	68,785	69,317
Other data – Residential Cable:
Homes released to marketing	6,220,286	6,334,498	6,670,302	6,793,309
Penetration (%)	29.7%	29.4%	27.4%	27.4%
ARPU (€)	50.8	51.4	52.6	52.2
RGUs	3,662,256	3,708,049	3,664,131	3,767,589
RGUs per customer (#)	1.98	1.99	2.00	2.03
Gross churn (%)	17.2%	18.0%	16.3%	19.9%
Net churn (%)	20.7%	18.7%	14.3%	18.2%

Residential cable RGU
Telephony	1,599,405	1,616,424	1,594,654	1,604,938
Internet	1,137,532	1,169,371	1,160,209	1,202,552
Television	925,319	922,254	909,268	960,099
Residential cable penetration (%)
Telephony	25.7%	25,5%	23.9%	23.6%
Internet	18.3%	18.5%	17.4%	17.7%
Television	14.9%	14.6%	13.6%	14.1%

Operating Highlights	Q1 2006	Q2 2006	Q3 2006	Q4 2006
Customers
Cable	1,684,382	1,720,847	1,750,881	1,801,694
Other direct access	97,379	70,243	65,892	68,480
Residential direct access (cable)	1,781,761	1,791,090	1,816,773	1,870,174
Indirect access	310,077	292,359	235,863	203,387
Business	115,112	68,733	68,412	69,083
Other data – Residential Cable:
Homes released to marketing	6,756,411	5,886,224	5,997,810	6,119,046
Penetration (%)	29.3%	29.2%	29.2%	29.4%
ARPU(€)	52.7	52.0	50.7	51.4
RGUs	3,217,987	3,335,350	3,425,083	3,554,109
RGUs per customer (#)	1.91	1.94	1.96	1.97
Gross churn (%)	18.1%	15.6%	16.2%	17.3%

Residential cable RGU
Telephony	1,461,008	1,496,969	1,525,498	1,568,367
Internet	887,522	937,029	985,947	1,061,586
Television	869,457	901,352	913,638	924,156
Residential cable penetration (%)
Telephony	25.4%	25,4%	25,4%	25.6%
Internet	15.4%	15.9%	16.4%	17.3%
Television	15.1%	15.3%	15.2%	15.1%

Operating Highlights	Q1 2005	Q2 2005	Q3 2005	Q4 2005
Customers
Cable	813,645	838,347	856,105	1,660,156
Other direct access	-	-	-	110,885
Residential direct access (cable)	813,645	838,347	856,105	1,771,041
Indirect access	-	-	-	375,707
Business	22,496	24,214	24,984	121,656
Other data – Residential Cable:
Homes released to marketing	2,657,570	2,738,129	2,777,133	5,651,678
Penetration (%)	30.6%	30.6%	30.8%	29.4%
ARPU(€)	54.3	53.8	53.5	51.9
RGUs	1,517,883	1,570,143	1,608,975	3,129,395
RGUs per customer (#)	1.87	1.87	1.88	1.89
Gross churn (%)	14.4%	13.7%	16.5%	18.6%

Residential cable RGU
Telephony	718,456	737,416	750,022	1,446,013
Internet	351,070	376,901	398,364	825,751
Television	448,357	455,826	460,589	857,631
Residential cable penetration (%)
Telephony	27.0%	26.9%	27.0%	25.6%
Internet	13.2%	13.8%	14.3%	14.6%
Television	16.9%	16.6%	16.6%	15.2%